Privacy Policy

1.1 Personal Information

We collect and process the following personal information:

• Name and contact details
• Authentication data
• Account credentials
• Audio and video samples
• Payment information
• Educational progress data

1.2 Technical Data

We automatically collect:

• Browser type and version
• Operating system
• Referral source
• Length of visit
• Page views
• Navigation paths
• Learning analytics and progression data

2.1 Primary Purposes

We use your information to:

• Deliver our educational services
• Manage your account
• Process payments
• Provide customer support
• Generate personalized learning recommendations
• Conduct automated assessments and evaluations
• Improve our platform and services

2.2 Legal Basis for Processing

Under UK GDPR, we process your data under the following legal bases:

• Contract fulfillment
• Legal obligation
• Legitimate interests
• Consent (where specifically requested)

3.1 Essential Cookies

We use necessary cookies to:

• Maintain your session
• Remember your preferences
• Ensure platform security
• Support core functionality

3.2 Analytics and Performance

We use Google Analytics and other tools to:

• Analyze website usage
• Improve user experience
• Generate usage statistics

You can manage cookie preferences through your browser settings.

4.1 Security Measures

We implement:

• Daily security scans
• Vulnerability assessments
• Firewalls
• SSL/TLS encryption
• Regular security audits
• Staff training on data protection

4.2 International Transfers

When we transfer data outside the UK:

• We ensure adequate safeguards are in place
• We use standard contractual clauses
• We only transfer to countries with adequate data protection laws